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Staff

Staff

Technical Support

Meet the staff of the Technical Support division!

Julea Johnson

Julea Johnson

Director of Technical Support
Location: Technology Support Center
Email: jjohnson@bryanisd.org
Phone: 209-1172
Responsibilities:

  • Manage technical support training and budget
  • Standardize district software and hardware
  • Oversee all technology inventories
  • Implement policies regarding technology resources
  • Maintain E-rate program
  • Direct major Technology Services technical projects
Debbie Abbott

Debbie Abbott

Help Desk - Software Purchasing & Procurement
Location: Technology Support Center
Email: dabbott@bryanisd.org
Phone: 209-1176
Responsibilities:

  • Software procurement/Software inventory
  • Maintain library of original software
  • Hardware procurement and warranty issues
  • Hardware inventory and disposal
  • Email account manager
Mikul Carter

Mikul Carter

Help Desk Computer Technician
Location: SFA
Email: mcarter@bryanisd.org
Phone: 209-6760
Responsibilities:

  • Provide hardware support
  • Assist with inventory controls
  • Assist with warranty repairs
  • Assist in maintaining library of original software
  • Provide Help Desk support for SFA
Ermis

Carol Ermis

Computer Hardware Technician
Location: Technology Support Center
Email: cermis@bryanisd.org
Phone: 209-1185
Responsibilities:

  • Provide hardware support
  • Assist with inventory controls
  • Coordinate disposal of obsolete equipment
  • Assist with warranty repairs
  • Assist in maintaining library of original software
Jim Ferguson

Jim Ferguson

Technology Specialist - Technical Support
Email: jaf@bryanisd.org
Voicemail: 209-6808
Home Page: http://mail.bryanisd.org/~jaf/
Responsibilities:

  • Administrate MacAdministrator
  • Provide support for classroom computers
  • Create images for Macintosh computers
  • Image and deploy new computers
Brad Goodman

Brad Goodman

Network Manager
Location: Technology Support Center
Email: bgoodman@bryanisd.org
Phone: 209-1174
Responsibilities:

  • Network design and implementation
  • Network software and hardware procurement
  • Network & electronic equipment
  • Telecommunications inventory
  • Monitor and maintain WAN electronics
  • Monitor and maintain network security
Tony Johansen

Tony Johansen

Computer Hardware Technician
Location: Technology Support Center
Email: tjohansen@bryanisd.org
Phone: 209-1195
Responsibilities:

  • Provide hardware support
  • Assist with inventory controls
  • Assist with warranty repairs
  • Coordinate disposal of obsolete equipment
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Brandon McCord

Network Technician I
Location: Technology Support Center
Phone: 209-1168
Email: bmccord@bryanisd.org
Responsibilities:

  • Support wireless network infrastructure
  • Assist in installing, configuring and testing network hardware and software including VoIP telephones and wireless infrastructure
  • Provide network connectivity for moves, adds and changes on data network and/or telephony infrastructure and documents all changes
  • Support audio/visual equipment and infrastructure
Bill Morgan

Bill Morgan

Computer Technician
Location: Bryan High School
Phone: 209-2475
Email: wmorgan@bryanisd.org
Responsibilities:

  • Provide hardware support
  • Assist with inventory controls
  • Assist with warranty repairs
  • Assist in maintaining library of original software
Jerry Norris

Jerry Norris

Technology Specialist - Technical Support
Cluster: Rudder High School
Phone: 209-2640
Email: jnorris@bryanisd.org
Responsibilities:

  • Provide support for computers at Rudder High School & related campuses
  • Create Images
  • Maintain on-line inventory of hardware
  • Image an deploy new computers
Cindy Reynolds

Cindy Reynolds

Network Assistant
Location: Technology Support Center
Email: creynolds@bryanisd.org
Phone: 209-1156
Responsibilities:

  • Assist with maintaining updates and patches to district servers
  • Assist with back up services for district
  • Assist with maintaining antivirus solutions for district
  • Assist with monitoring network security of district
  • Assist with documentation of district network
Flavio Saucedo

Flavio Saucedo

Network Systems Analyst
Location: Technology Support Center
Phone: 209-1159
Email: fsaucedo@bryanisd.org
Responsibilities:

  • Coordinate workstation compliance with MIS supported software
  • Purchase, inventory and assist with installation of MIS software/servers
  • Monitor and maintain all district servers for updates and patches
  • Assist with back-up and data recovery
Becky Seale

Becky Seale

Technology Specialist - Technical Support
Email: bseale@bryanisd.org
Voicemail: 209-6863
Home Page: http://mail.bryanisd.org/~bseale/
Responsibilities:

  • Provide support for classroom computers
  • Image and deploy new computers
  • Maintain online inventory
Walt Surovik

Walt Surovik

Technology Specialist - Technical Support
Cluster: Bryan High School
Phone: 209-2448
Email: wsurovik@bryanisd.org
Home Page: http://mail.bryanisd.org/~wsurovik/ Responsibilities:

  • Provide support for computers at BHS & related campuses
  • Create Images
  • Maintain on-line inventory of hardware
  • Image an deploy new computers
Darrell Taylor

Darrell Taylor

Technology Specialist - Technical Support
Email: dtaylor@bryanisd.org
Voicemail: 209-3242
Responsibilities:

  • Provide support for classroom computers
  • Image and deploy new computers
  • Maintain online inventory
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James Tiblier

Computer Hardware Technician
Location: Technology Support Center
Email: jtiblier@bryanisd.org
Phone: 209-1190
Responsibilities:

  • Provide hardware support
  • Assist with inventory controls
  • Coordinate disposal of obsolete equipment
  • Assist with warranty repairs
Catie Smith

Catie Turner

Computer Technician
Location: Technology Support Center
Email: cturner@bryanisd.org
Phone: 209-1189
Responsibilities:

  • Provide hardware support
  • Assist with inventory controls
  • Coordinate disposal of obsolete equipment
  • Assist with warranty repairs
Gerry Vinson

Gerry Vinson

Help Desk - Hardware Purchasing & Procurement
Location: Technology Support Center
Email: gvinson@bryanisd.org
Phone: 209-1175
Responsibilities:

  • Maintain library of original software
  • Hardware procurement and warranty issues
  • Hardware inventory and disposal
  • Email account manager
Charlie Zapalac

Charlie Zapalac

Network Technician II
Location: Technology Support Center
Email: charliez@bryanisd.org
Phone: 209-1182
Responsibilities:

  • Provide for the ongoing support and maintenance of switches and routers of the district's infrastructure
  • Support and maintain VoIP telephony infrastructure
Henry Zapalac

Henry Zapalac

Computer Technician
Location: Technology Support Center
Email: hzapalac@bryanisd.org
Phone: 209-1188
Responsibilities:

  • Provide hardware support
  • Coordinate receipt and distribution of new hardware
  • Scan, Tag and inventory new equipment
  • Assist in maintaining library of original software


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800 S. Texas Avenue, Bryan, TX 77803 :: Phone: (979) 209-1170 :: Fax: (979) 209-1164
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